[email protected]
4250 W Hallandale Beach Blvd #7,
Hollywood, FL 33023
Mon-Fri: 10:00 AM – 05:00 PM
Sat: 11:00 AM – 4:00 PM
Sun: By appointment

Warranty Terms

This page summarizes the manufacturer warranty and the claim process for products purchased from EuroHouse LLC. Project-specific warranty paperwork provided by the Vendor and any terms in your Invoice / Proposal Notes may уточнять (override) the general terms below.

Warranty coverage: what to expect

Manufacturer warranty Standard

Products are supplied with the standard manufacturer warranty: 1 year or more if stated in the Vendor paperwork.

Notify us in time 7 days

The Company must be notified within 7 days of delivery of any damage or warranty-related conditions.

Concealed damage 72 hours

Concealed damage should be reported in writing with photos within 72 hours of delivery (see Delivery Acceptance).

How to file a warranty claim

Send a written request describing the issue and include clear digital photos. If the item is usable, keep it and contact us to arrange a replacement part or schedule a repair. Where applicable, damaged items may have parts sent or exchanged at no charge.

Documentation matters

Keep applicable packaging materials and any delivery paperwork. Photos of the damaged merchandise may be required for processing the claim.

Important: If you discover damage at the time of delivery, inspect the shipment thoroughly before signing and notify the Company immediately.

Note: Warranty terms and procedures may vary by brand; Vendor warranty documentation is considered part of the contract package.

Limitations & non-warranty cases

Normal variations are not defects.
Minor tolerable variations in color, tone, texture, sheen, or finish between samples and the final product may occur and are considered normal. Exact color/finish matching for later replacements or refinishing cannot be guaranteed.
Third-party damage is excluded.
Damage caused by third parties (including construction activities, other trades, appliance installers, or any MEP work) is not a warranty issue and any repairs/replacements are performed at the Client’s expense.
Premature use / work-in-progress risks.
If installation is part of the contract, cabinetry and related components are considered work in progress until completion and written acceptance. Any damage resulting from use prior to final acceptance is not considered a defect or warranty issue.

Do you provide a separate EuroHouse warranty?

Warranty coverage is primarily provided under the Vendor’s manufacturer warranty documentation supplied with your order. EuroHouse supports the claim process as described in the contract terms and delivery acceptance requirements.

What if replacement parts are needed later?

Replacement components may require additional production and international delivery time. Materials, colors, finishes, or manufacturing processes may change or become unavailable over time; exact matching may not be possible.

Can I submit a claim after 7 days from delivery?

The contract requires notifying the Company within 7 days upon product delivery of damages or warranty case conditions. For concealed damage, the delivery acceptance terms require notification within 72 hours with photos.

Best practice: Inspect on delivery, keep packaging, take photos, and report issues immediately in writing — this helps process claims quickly.

Note: This page is a summary for convenience. The full contract terms and Vendor warranty documentation govern all warranty and claim matters.

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