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Terms & Policies
Quick access to key information about payments, delivery, warranty, and frequently asked questions. If your Invoice / Proposal Notes include project-specific details, they take precedence over general terms.
Payment Terms
Deposits, milestones, methods, and processing fees.
- Milestone schedule (deposit and balance stages).
- Preferred methods: ACH / bank wire.
- Card payments: processing fee may apply.
Delivery Terms
Production, shipping timelines, local delivery & acceptance.
- Estimated lead times for production & shipment.
- Local delivery rules, access requirements, storage.
- Acceptance checklist and damage reporting timelines.
Warranty Terms
Coverage, claim deadlines, photos & common exclusions.
- Manufacturer warranty terms & documents.
- Claim deadlines and required notification format.
- Common exclusions (third-party damage, normal variations).
F.A.Q.
Short answers about terms, process, and common scenarios.
- Quick answers to typical customer questions.
- Delivery & receiving tips and what to do first.
- Warranty claims: photos, timing, and common cases.
Note: These pages provide a convenient summary. The binding terms are defined by your contract package
(Invoice / Proposal, Notes, design documentation, and vendor warranty paperwork).
